The quality director wants to know whether the rules work: which ones block, how much and whom.
If a rule blocks a few inspectors a lot, it’s a training issue. If it blocks everyone, maybe the form is poorly designed.
What you write
«Which rules blocked the most reports in the last 30 days, and which inspectors?»
And then
- «How many submissions did the new rule block this week?»
- «When was the last block from the times rule?»
Why it matters
-
How many and when
For each rule: how many distinct reports it blocked in 7, 30 or 90 days and when the last block happened.
-
By week and by inspector
The rules that block the most, week by week and by inspector. That shows whether it’s one person’s issue or the whole team’s.
-
Data-driven decisions
Train, adjust the form or adjust the rule. The answer is the input; the decision is yours.
The engine flags and the person decides. Rules only run when they’re active and linked to the form. How they’re configured
A rule that blocks a lot isn’t a problem: it’s a clue. The assistant tells you where to look.