It’s Thursday afternoon. The accreditation body arrives on Monday, and Laura, the quality coordinator, has three folders open and a spreadsheet nobody has updated since March.
Her challenge sounds simple: show that every inspector who went to the field had valid competence and used a calibrated instrument. The problem is that the answer lives in four different places.
At seven in the evening she finds that one inspector’s instrument fell out of calibration two weeks ago. He still had visits assigned. The villain isn’t the inspector: it’s the manual cross-check nobody manages to do in time.
The question
«Which inspectors can’t go out to the field today, and why?»
You can also ask
- «Show me the competence matrix for the North branch.»
- «Which instrument did each inspector use on last week’s visits?»
What it answers and why it matters
- 1
Validity cross-checked in one answer
The assistant brings together what RETGAS already records: staff validity and accreditations, instrument licenses and calibration. It tells you who is cleared and, if someone isn’t, why.
- 2
A competence matrix you don’t build by hand
Ask for the matrix by branch or inspection type and get it organized, with upcoming expirations flagged. You decide what to do with it.
- 3
Instrument traceability per visit
Which instrument each inspector used on each visit, with its calibration status on that date. It’s the evidence the accreditation body asks for, which today takes days to gather; with the right question, it’s ready in minutes.
Read-only and with your same permissions. Gas users’ personal data never leaves RETGAS. See privacy
Laura didn’t need another folder. She needed to ask a question and get an answer with evidence behind it. If your inspection body is preparing an audit, start here.
Other cases
- Support · Inspectors Why won’t the app let this inspector work?
- Quality · Cancellations Why are reports cancelled, and where does it concentrate?
- Operations · Productivity Who are the most efficient inspectors, and in which branch?
- SICERCO · Distributors Which distributor deliveries failed, and why?
